Privacy policy

 

Last Updated: December 4, 2025

At SolM, protecting your personal data is a priority.

This Privacy Policy explains how Sol-Millennium (hereinafter "SolM") collects, uses, and protects your personal data when you use our Solcotton website (hereinafter the “Site”). It also informs you of your rights regarding the personal information held by SolM.

Please note that this Privacy Policy may be modified at any time by SolM, especially to comply with legislative, regulatory, jurisprudential or technological changes. In such cases, the date of the latest update will be clearly indicated at the top of this policy. Any changes will apply to users once published online. Users should therefore regularly review this Privacy Policy to stay informed of any changes.

 

Data Controller 

The data controller is Sol-Millennium SASU, a simplified joint-stock company with a capital of €17,700, headquartered at 10 Rue de Penthièvre, 75008 Paris, registered with the National Business Register under No. RNE 952 006 039, with VAT number FR84952006039.

The competent supervisory authority for Sol-Millennium SASU is the French Data Protection Authority (CNIL).

For any questions regarding personal data protection, you can contact us by mail at 10 Rue de Penthièvre, 75008 Paris, or by email at privacy@solcotton.com

 

Purposes of Processing Personal Data

SolM processes your personal data via the Site for the following purposes (hereinafter referred to as the “Purposes”):

Mandatory fields in our forms are marked with an asterisk (*). If you choose not to provide them, we may be unable to provide certain services.

 

Data Collected 

We mainly collect the following information:

• Identification Data: First and last name
• Contact Data: Email address, phone number, postal address
• Transactional Data: Purchase history, payment details (encrypted and managed by our secure payment providers)
• Browsing Data: IP address, cookies, user preferences

 

Recipients of Data 

Your personal data is accessible only to Solcotton employees and, if necessary, to other entities of the Sol-Millennium group strictly for their tasks (commercial management, customer support, logistics, etc.).

We also work with authorized external partners acting on behalf of SolM for distribution, training, advertising, customer service or logistics purposes. These partners are not part of the Sol-Millennium group but operate under written contracts compliant with GDPR Article 28. They are strictly required to:

• process data only on behalf of SolM
• maintain confidentiality
• implement appropriate security measures

A list of these partners can be provided upon request at privacy@solcotton.com.

Neither SolM, its group entities, nor any partner will sell or rent personal data collected on this Site to third parties. All entities are bound by confidentiality obligations and process your data according to GDPR Article 28 (3).

 

Data Retention Period

Your personal data will generally be actively retained by SolM for a maximum of 3 years, except for data collected via cookies, which are retained for shorter periods (see our Cookie Policy). After this period, data may be archived separately (with restricted access) for an additional 2 years to ensure preservation, exercise or defense of our rights in court, if necessary.

 

Your Rights as a Data Subject 

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

1. Right of Access

You have the right to access your personal data held by SolM in accordance with your GDPR rights. SolM reserves the right to request proof of identity from individuals requesting access and may reject requests that are manifestly abusive due to their high number or repetitive/systematic nature.

2. Right to Rectification, Erasure and Restriction of Processing

You have the right to obtain the correction of any personal data that may be inaccurate without undue delay.

You also have the right to request the deletion of your personal data if it is no longer necessary for the purpose for which SolM collected it, if you withdraw consent and there is no other legal basis for processing, if the data has been unlawfully processed, or if deletion is required to comply with a legal obligation. Exercising this right does not affect SolM’s right to continue processing data when necessary for asserting, exercising or defending legal rights or for compliance with legal obligations.

You have the right to request that SolM restrict the processing of your personal data if:

• You contest the accuracy of the data processed by SolM, for a period allowing SolM to verify such accuracy
• The processing of your data is unlawful, but you oppose the erasure of the data
• SolM no longer needs the data for processing purposes, but you require it for the establishment, exercise or defense of legal claims before a court

3. Right to Data Portability

If your personal data was collected on the basis of your consent or is necessary for the performance of a contract with you, you have the right to receive the data in a structured, commonly used and machine-readable format and to request that it be transmitted to another controller. To exercise this right, please contact our Data Protection Officer at the addresses mentioned above.

4. Right to Object and Withdraw Consent

You have the right to object at any time to the processing of your personal data for legitimate reasons.
You also have the right to withdraw your consent at any time where consent is the legal basis for processing. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal, nor SolM’s right to retain data to protect, defend and exercise its rights before a court.

5. Right to Provide Instructions Regarding Your Data After Death

You may define instructions regarding the fate of your personal data after your death:

• General instructions: recorded with a trusted third party certified by the CNIL.
• Specific instructions: recorded directly with SolM (applicable only to the data processed by SolM).

In the absence of instructions, your heirs may exercise certain rights in connection with the management of your estate.

6. Response Times

SolM commits to responding to any request to exercise your rights within one month of receipt. This period may be extended by two additional months in the case of complex requests, and you will be informed of the reasons for the delay.

7. Contact for Questions Regarding Personal Data

For any questions regarding the protection of personal data or to exercise your rights (access, rectification, deletion, objection, portability, etc.), you can contact our Data Privacy Officer by mail at 10 Rue de Penthièvre, 75008 Paris, or by email at privacy@solcotton.com.

Security Measures 

SolM processes user data confidentially, in compliance with legal obligations, and implements technical and organizational measures to ensure data security, prevent unauthorized access, modification or loss, taking into account technology, the nature of the data and associated risks. We are committed to processing your data confidentially and in accordance with applicable laws and regulations.